ProjectBalm
All Systems Operational
Risk Register for Jira Cloud ? Operational
90 days ago
99.96 % uptime
Today
Risk Register for Jira Server and Jira Data Center ? Operational
90 days ago
96.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Resolved - The Risk Register app is now fully available. On the 'Assess your apps' page, it is now indicated as 'Automated path Stage 1'.
Nov 22, 21:30 AEDT
Monitoring - Our team is monitoring the rollout of this capability.
Nov 22, 18:56 AEDT
Investigating - During preparation for data migration from the server to the cloud, the Risk Register app is reporting "This app does not have an automated migration path."

This is a result of missing migration information in the Atlassian Marketplace, which has now been rectified. We believe that the fix will be distributed to all customers during the next few hours. Our team will monitor the rollout and report on progress here.
Nov 22, 18:55 AEDT
Nov 21, 2021

No incidents reported.

Nov 20, 2021
Resolved - This incident has been resolved.
Nov 20, 19:25 AEDT
Update - We believe this incident has been resolved, but we'll keep it alive until we've received confirmation from a representative sample of the affected customers.
Nov 20, 15:32 AEDT
Monitoring - An update has been released to the Atlassian Marketplace that fixes this issue. Please upgrade to version 6.2.3 (for Jira 8.x) or 6.2.3-j7 (for Jira 7.x) at your earliest convenience. After you have installed the upgrade, your previously-created risk registers will again be visible in the risk register list, and risk assessments will be properly displayed. We will continue to monitor the release to ensure that normal operation has been restored to all affected customers.
Nov 20, 10:13 AEDT
Identified - The cause of this issue has been identified. A fix is being implemented.
Nov 20, 08:46 AEDT
Update - Release 6.2.2-j7, the Jira 7-compatible counterpart to release 6.2.2, may also be affected. It too has been withdrawn from the Marketplace.
Nov 20, 07:39 AEDT
Investigating - Upon installation of the most recent versions of Risk Register for Jira Server and Data Center, customers have reported that a duplicate set of custom fields has been created: Inherent Impact, Inherent, Probability, Inherent Risk, Residual Impact, Residual Probability etc.

The offending releases (6.2.1 and 6.2.2) have been made unavailable for download on the Atlassian Marketplace. The cause of the incident is being investigated.
Nov 20, 07:13 AEDT
Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.