This incident has been resolved. It did trigger further work, which will be folded into the normal release cycle.
Posted Mar 19, 2022 - 22:40 AEDT
Identified
A fix has been released, and custom fields are now being updated immediately after risk assessments are updated. We are now working on remedial action to set custom field values for risk assessments updated while this incident was in effect.
Posted Mar 19, 2022 - 14:54 AEDT
Update
We've verified that risk assessment data are properly attached to risk issues. The delay relates to a background process that updates custom fields in response to changes to risk assessments. We're continuing to investigate.
Posted Mar 19, 2022 - 01:25 AEDT
Investigating
When risk assessments are created and/or changed, the related custom fields are not being immediately updated. It's not yet clear how many customers are affected. We are investigating.
Posted Mar 18, 2022 - 23:26 AEDT
This incident affected: Risk Register for Jira Cloud.