Risk Register for Jira Cloud unavailable to some customers

Incident Report for ProjectBalm

Resolved

This incident has been resolved. Indications are that DNS resolution has been completed.

Posted Dec 28, 2018 - 19:37 AEDT

Monitoring

A change in the DNS mapping for rrcloud.projectbalm.com caused the service to become temporarily unavailable for some customers. As the new DNS settings propagate throughout the Internet, Risk Register is becoming available again. We are closely monitoring the situation, and expect it to be fully resolved within the next few hours.

Posted Dec 28, 2018 - 14:30 AEDT

This incident affected: Risk Register for Jira Cloud.