500 errors from Risk Register
Incident Report for ProjectBalm
Resolved
This incident has been resolved.
Posted Nov 28, 2019 - 20:47 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2019 - 18:36 AEDT
Identified
We've implemented a fix for this problem, and are currently testing prior to an expected release later today.
Posted Nov 28, 2019 - 18:24 AEDT
Update
The cause of this incident has been found. A new release of the app will be published today, which is expected to solve the problem.
Posted Nov 28, 2019 - 15:07 AEDT
Update
We are continuing to investigate this issue.
Posted Nov 28, 2019 - 14:41 AEDT
Investigating
A number of customers have reported HTTP 500 errors being returned when they visit their risk registers.
Posted Nov 28, 2019 - 14:36 AEDT
This incident affected: Risk Register for Jira Cloud.